Incomplete identity
Did you enter the identity in full, including @uni-pr.ks? The username alone is not accepted.
KREN
Connection guide
Students and staff of Universiteti i Prishtinës "Hasan Prishtina" connect to free Wi-Fi through eduroam using their academic identity. The same credentials work across universities in Kosovo and in more than 100 countries.
Step 1
Your username is always entered in full:
For example, if your username is arta.krasniqi, your eduroam identity is [email protected]. Entering only arta.krasniqi will fail.
You create the account by signing in with your institutional email @uni-pr.edu or @student.uni-pr.edu.
Step 2
The official geteduroam app installs the correct profile and accepts the server certificate for you. It is the fastest and safest route. Manual setup is the main source of errors.
Install geteduroam for Android, iOS, Windows or macOS.
Select your institution. Search for Universiteti i Prishtinës "Hasan Prishtina".
Enter [email protected] and your institutional password.
Connect to eduroam. Your device reconnects automatically at any eduroam location.
Troubleshooting
The four most common causes of failure.
Did you enter the identity in full, including @uni-pr.ks? The username alone is not accepted.
Changed your password? Update it on every device. Phones keep retrying the old one and fail repeatedly.
If you use geteduroam, reinstall the profile after every password change.
Did you accept the server certificate when prompted? Without it the connection drops immediately.
Any time, without contacting an administrator. Sign in with your institutional account and choose Password reset.
Kosovo